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Onboarding & Support

Kickstart your digital strategy through the KPD ecosystem. Together with leaders in construction KPD has shaped and redefined digitalisation.

More than 50% of large construction companies use KPD as a solution to manage and track projects more easily. Success is built on efficiency. Both on the construction site and in the office, you enjoy specialised software. Tailored to the company and the specific needs of the team. This is how we put our shoulders to the growth of your construction company.

Product support

Immediate assistance is near.

help.kpd.be

Our Help Centre gives you access to release notes, demos and a knowledge database with additional product information.

helpdesk@kpd.be

Our helpdesk is at your service between 08:00 and 17:00.

+32 (0) 13 46 04 60

You can also reach us by phone between 08:00 and 17:00.

Additional services

Smooth start & follow-up guaranteed.

Consultancy & advice

An implementation project starts with a consultancy phase. The business processes are analysed and matched with the KPD ecosystem. You get an overview of the processes to be automated while the consultants prepare an appropriate proposal.

Tailormade

Based on the previous analysis, we fully tailor the software to the way your organisation works. By adjusting parameters, we determine how the system responds in a specific situation. If required, our programmers will start custom programming certain functionalities.

Hardware

KPD has everything you need to keep your ICT infrastructure running perfectly. A single point of contact for both software and hardware. The specialised service takes care of the installation and maintenance of the company network and service infrastructure.

Helpdesk

KPD’s Helpdesk is always ready to help you with any questions or problems. It is possible to reach the helpdesk by phone or email reach the Helpdesk. If necessary, we will take over your screen and solve the problem.

Training

The implementation is all set. Employees are trained and given various tips and tricks. Through practical training, the team quickly gets to grips with the software.